Nexim

Help Center

Everything you need to know about using Nexim, from your first booking to your first payout.

Getting started

How do I join Nexim as a creator?

Head to the homepage, tap 'Get Started Free', choose 'Join as Creator', and complete signup. Your profile goes live once you add a bio, pricing, and availability, about ten minutes end to end.

Is Nexim free to join?

Completely free to list. You only pay a platform fee when you earn. No subscriptions, no setup costs.

What's the Founding Creator program?

The first 50 creators to join lock in our best rate for life, it never increases, no matter what the standard rate becomes. Once all 50 spots are claimed the offer is gone forever. Full details appear during onboarding.

Paid messages

What happens if a creator doesn't reply?

If a creator hasn't replied within 48 hours, your payment is automatically refunded. No disputes, no waiting, it just happens.

How does the chat window work?

Once a creator replies, a 24-hour open chat window begins so you can continue the conversation freely.

Can a creator decline a message?

Creators can't decline, they can only reply or let the window expire, which triggers your automatic refund and hurts their rating.

Calls & sessions

What if a creator no-shows a call?

If the creator hasn't joined within 15 minutes of the scheduled start, report it with one tap and you're refunded in full, instantly, no questions asked.

What session lengths are available?

15, 30, or 60 minute voice and video sessions. Creators set their own price for each duration.

Where do calls take place?

All calls are hosted on Nexim itself, no third-party app needed. You join straight from your dashboard.

Payments & payouts

How are payments protected?

Every payment is held by Nexim until the session is delivered. You're never charged and left with nothing.

How do creators receive earnings?

Creators connect a Stripe account and can withdraw earned funds at any time.

Are there any fees for buyers?

A small payment processing fee is added at checkout, and NZ buyers may see GST. Both sit on top of the creator's listed price, creators always receive their full set rate.

Explore

Nexim Holdings Limited, New Zealand. Strictly SFW.